Privacy Policy of  eatalianxperience.com

Eatalianxperience.com collects some Personal Data from its Users.

Personal data collected for the following purposes and using the following services:

Contact the user

  1. Contact by phone Personal Data: telephone number
  2. Mailing list or newsletter and Personal Data Contact Form : email; first name; surname
    • Payment management

      1. PayPal and Stripe Personal Data: various types of Data as specified in the privacy policy of the service
      2. Payment by bank transfer Personal Data: payment data
    • Tag management

      1. Google Tag Manager Personal Data: Cookies; Usage data
    • Heat mapping and session recording

      1. Hotjar Heat Maps & Recordings Personal Data: Cookies; Usage data; various types of data as specified in the privacy policy of the service
    • Interaction with live chat platforms

      1. Facebook Messenger Customer Chat Personal Data: Cookies; Data communicated while using the service; Usage data
      2. Chat Widget Customerly Personal Data: Cookies; Data communicated while using the service
    • Location-based interactions

      1. Geolocation Personal Data: geographical position
    • SPAM protection

      1. Google reCAPTCHA Personal Data: Cookies; Usage data
    • Advertising

      1. Facebook Audience Network Personal Data: Cookies; Usage data; unique identifiers of advertising devices (Google Advertiser ID or IDFA identifier, for example)
      2. Similar Facebook and Microsoft Advertising audiences Personal Data: Cookies; Usage data
    • Registration and authentication provided directly by eatalianxperience.com

      1. Direct Registration of Personal Data: various types of Data
    • Remarketing and behavioral targeting

      1. Remarketing Google Ads, Facebook Remarketing and Remarketing with Google Analytics Personal Data: Cookies; Usage data
      2. Facebook personalized audience Personal Data: Cookies; e-mail
    • Platform and hosting services

      1. WordPress.com Personal Data: various types of data as specified in the privacy policy of the service
    • Statistics

      1. Google Analytics, Hotjar Form Analysis & Conversion Funnels, Google Ads Conversion Tracking, Yandex Metrica, Facebook Ads Conversion Tracking (Facebook Pixels) and Yahoo Advertising Conversion TrackingPersonal Data: Cookies; Usage data
    • Display of content from external platforms

      1. Google Maps Widget, YouTube Video Widget and Vimeo Video Personal Data: Cookies; Usage data
      2. Google Fonts Personal Data: Usage data; various types of data as specified in the privacy policy of the service
      3. Awesome Font Personal Data: Usage Data

Further information on Personal Data

    1. Analysis of User Data and forecasts (“profiling”)

      The Data Controller may process the usage data collected through eatalianxperience.com to create or update user profiles. This type of treatment allows the Data Controller to evaluate the User’s choices, preferences and behavior for the purposes specified in the respective sections of this document. User profiles can also be created thanks to automated tools, such as algorithms, which can also be offered by third parties. To obtain further information on the profiling activity, the User can refer to the respective sections of this document. The User has the right at any time to object to this profiling activity. To find out more about the User’s rights and how to exercise them, the User can refer to the section of this document relating to the rights of the Users.
    2. Personal data collected through sources other than the User

      The owner of eatalianxperience.com may have legitimately collected Personal Data relating to the User without his involvement, drawing on sources provided by third parties, in accordance with the legal bases described in the section on the legal bases of the processing. If the Data Controller has collected Personal Data in this way, the User can find specific information regarding the sources in the respective sections of this document or by contacting the Data Controller.
    3. Push notifications

      Eatalianxperience.com can send push notifications to the User to achieve the purposes described in this privacy policy.In most cases, Users can choose not to receive push notifications by consulting the settings of their device, such as the notification settings for mobile phones, and therefore changing these settings for eatalianxperience.com, for some or for all the applications present on the device in question. Users must be aware that disabling push notifications can adversely affect the use of eatalianxperience.com.
    4. Push notifications for direct marketing

      Eatalianxperience.com can send push notifications to the User for direct marketing purposes (in order to offer services and products provided by third parties or unrelated to the service or product provided by eatalianxperience.com).In most cases, Users can choose not to receive push notifications by consulting their device settings, such as notification settings for mobile phones, and therefore changing these settings for eatalianxperience.com, or for all applications on the device. in question.Users must be aware that disabling push notifications can adversely affect the use of eatalianxperience.com.In addition to the applicable device settings, the User can also exercise the rights described in the relevant section of this privacy policy.
    5. Automated decision-making processes

      When a decision that can produce legal effects for the User or can affect him in a similarly significant way is made exclusively with technological tools and without human intervention, an automated decision-making process occurs. For the purposes described in this document, eatalianxperience.com could use the User’s Personal Data to make decisions based entirely or partially on automated processes. Eatalianxperience.com uses automated decision-making processes to the extent that it is necessary to conclude or execute a contract between the User and the Owner or, if required by law, subject to the consent given by the User. Automated decisions depend on technological tools provided by the Owner or by third parties and are generally based on algorithms that meet predefined criteria. The logic behind automated decision-making processes aims to:
      • allow or improve the decision-making process;
      • to guarantee Users fair and impartial treatment;
      • reduce the potential harm resulting from human error, personal bias or other similar circumstances that could lead to discrimination or imbalances in the treatment of individuals;
      • reduce the risk of breach of the obligations of a contract by the User.
      To obtain further information on the purposes, any third-party services and on the specific logic of the automated decision-making processes adopted by eatalianxperience.com, the User can refer to the respective sections of this document.

      Effects of automated decision-making processes and Users’ rights subject to them

      Users subject to this type of treatment can exercise specific rights aimed at preventing or limiting the potential effects of automated decision-making processes. In particular, Users have the right to:
      • receive an explanation of any decision made following the outcome of an automated decision-making process and express an opinion in this regard;
      • contest the decision by asking the Owner to reconsider it or take a new decision on different bases;
      • request and obtain from the Owner a human intervention in the treatment. To obtain further information on Users ‘rights and their exercise, the User can refer to the section of this document relating to Users’ rights.
    6. Sale of goods and services online

      The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by eatalianxperience.com depend on the payment system used.

contact info

    • Data Controller

      Eatalian Experience Srl Via Enrico Cosenz 22 00159 Rome (Italy)VAT 03104890805 REA RC – 211020Owner email address: [email protected]